E-file Instructions for registered approval authorities
- Key points before you start
- E-file process map
- Instructions for appeals received through e-file
- Instructions for appeals received on paper or via email
- Instructions for level-1 administrators: managing staff access to e-file
- Technical Notes
- Resources/Glossary/FAQs
Important: If you identify an appeal that was filed in error with your approval authority, please contact the appellant immediately to redirect them to the appropriate approval authority so they don’t miss the appeal filing deadline. You will also need to forward the appeal to the Ontario Land Tribunal (OLT) through e-file to be correctly disposed of. You can contact the OLT if assistance is needed.
Key points before you start
Need a high-level view of the full e-file process?
- See the E-file Process Map (PDF) for a step-by-step overview of how appeals move through the portal.
- See the Quick Start Guide (PDF) for a one-page of how to handle appeals received in different formats (i.e., e-filed vs. email or paper).
Instructions for appeals received through e-file
Instructions for appeals received on paper or via email
Instructions for level-1 administrators: managing staff access to e-file
There are two levels of access to e-file available to registered approval authorities:
Technical/Troubleshooting notes
The e-file portal does not work well with older browsers. Please navigate using current browsers (e.g., Google Chrome, Firefox, Microsoft Edge). If you experience issues, try disabling pop-up blockers or clear your browser cache.
In the event of a system outage:
- download and complete the M1 Municipal/Approval Authority Submission Form
- submit the form (and any supporting documents) directly to the Ontario Land Tribunal via email at OLT.Registrar@ontario.ca.
